Returns
*ANYTHING PURCHASED FROM THE *GARAGE SALE* WILL NOT BE ELIGABLE FOR RETURNS, WARRANTY ISSUES OR EXCHANGES. ***IF YOU WERE TO ATTEMPT A CHARGEBACK, CHARGES WILL BE FILED FOR THEFT***
Timeframe
Before 15 days
– Returns will be accepted within 15 days of product arrival
After 15 days
– Standard returns are no longer accepted
– Customers may reach out to manufactures for new products
– Customers are encouraged to reach out to staff@onyxarms.com for all additional concerns
Cost
Before 15 days
– Return shipping must be paid by customer
After 15 days
– Standard returns are no longer accepted
– Customers are encouraged to reach out to staff@onyxarms.com for all additional concerns
Approval
– All returns must be approved by staff@onyxarms.com prior to mailing
– Any unapproved returns will result in the forfeiture of product
Replacements
Timeframe
Before 30 days
– Replacements will be accepted within 30 days of product arrival
After 30 days
– Standard replacements are no longer accepted
– Customers are encouraged to reach out to staff@onyxarms.com for all additional concerns
Cost
Before 30 days
– Return shipment cost must be paid by customer
– Replaced product shipping (to customer) will be paid for by Onyx Arms LLC.
After 30 days
– Standard replacements are no longer accepted
– Customers are encouraged to reach out to staff@onyxarms.com for all additional concerns
Fees
– ALL RETURNS / CANCELLATIONS OF ORDERS ARE SUBJECT TO A 20% FEE THAT WILL BE DEDUCTED FROM THE TOTAL AMOUNT OF THE ORDER!
Approval
– All replacements must be approved by staff@onyxarms.com prior to mailing
– Any unapproved replacements will result in the forfeiture of product