{"id":89,"date":"2020-10-19T23:59:00","date_gmt":"2020-10-19T23:59:00","guid":{"rendered":"http:\/\/www.onyxarms.com\/?page_id=89"},"modified":"2024-05-29T15:20:39","modified_gmt":"2024-05-29T20:20:39","slug":"return-replacement-policy","status":"publish","type":"page","link":"https:\/\/onyxarms.com\/index.php\/return-replacement-policy\/","title":{"rendered":"Return & Replacement Policy"},"content":{"rendered":"\n

Returns<\/h2>\n\n\n\n

*ANYTHING PURCHASED FROM THE *GARAGE SALE*<\/span> WILL NOT<\/span> BE ELIGABLE FOR RETURNS, WARRANTY ISSUES OR EXCHANGES. ***IF YOU WERE TO ATTEMPT A CHARGEBACK, CHARGES WILL BE FILED FOR THEFT***<\/mark><\/strong><\/p>\n\n\n\n

\n

Timeframe<\/h4>\n\n\n\n

Before 15 days<\/strong>
– Returns will be accepted within 15 days of product arrival
After 15 days<\/strong>
– Standard returns are no longer accepted
– Customers may reach out to manufactures for new products
– Customers are encouraged to reach out to staff@onyxarms.com<\/a> for all additional concerns<\/p>\n\n\n\n

Cost<\/h4>\n\n\n\n

Before 15 days<\/strong>
– Return shipping must be paid by customer
After 15 days<\/strong>
– Standard returns are no longer accepted
– Customers are encouraged to reach out to staff@onyxarms.com<\/a> for all additional concerns<\/p>\n\n\n\n

Approval<\/h4>\n\n\n\n

– All returns must be approved by staff@onyxarms.com<\/a> prior to mailing
– Any unapproved returns will result in the forfeiture of product<\/strong><\/p>\n<\/div><\/div>\n\n\n\n

<\/p>\n\n\n\n

Replacements<\/h2>\n\n\n\n
\n

Timeframe<\/h4>\n\n\n\n

Before 30 days<\/strong>
– Replacements will be accepted within 30 days of product arrival
After 30 days<\/strong>
– Standard replacements are no longer accepted
– Customers are encouraged to reach out to staff@onyxarms.com<\/a> for all additional concerns<\/p>\n\n\n\n

Cost<\/h4>\n\n\n\n

Before 30 days<\/strong>
– Return shipment cost must be paid by customer
– Replaced product shipping (to customer) will be paid for by Onyx Arms LLC.<\/p>\n\n\n\n

After 30 days<\/strong>
– Standard replacements are no longer accepted
– Customers are encouraged to reach out to staff@onyxarms.com<\/a> for all additional concerns

Fees<\/strong>
– ALL RETURNS \/ CANCELLATIONS OF ORDERS ARE SUBJECT TO A 20% FEE THAT WILL BE DEDUCTED FROM THE TOTAL AMOUNT OF THE ORDER!<\/strong><\/p>\n\n\n\n

Approval<\/h4>\n\n\n\n

– All replacements must be approved by staff@onyxarms.com<\/a> prior to mailing
– Any unapproved replacements will result in the forfeiture of product<\/strong><\/p>\n<\/div><\/div>\n\n\n\n

<\/div><\/div>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Returns *ANYTHING PURCHASED FROM THE *GARAGE SALE* WILL NOT BE ELIGABLE FOR RETURNS, WARRANTY ISSUES OR EXCHANGES. ***IF YOU WERE…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-89","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/onyxarms.com\/index.php\/wp-json\/wp\/v2\/pages\/89","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onyxarms.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onyxarms.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onyxarms.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onyxarms.com\/index.php\/wp-json\/wp\/v2\/comments?post=89"}],"version-history":[{"count":5,"href":"https:\/\/onyxarms.com\/index.php\/wp-json\/wp\/v2\/pages\/89\/revisions"}],"predecessor-version":[{"id":16081,"href":"https:\/\/onyxarms.com\/index.php\/wp-json\/wp\/v2\/pages\/89\/revisions\/16081"}],"wp:attachment":[{"href":"https:\/\/onyxarms.com\/index.php\/wp-json\/wp\/v2\/media?parent=89"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}